Gilberticus 374 Share Posted February 28, 2014 I'm not a big fan of the auction house, so I won't miss that a bit. My other problem was how short the game was. Maybe Sacred 2 spoiled me. Link to comment
Gilberticus 374 Author Share Posted February 28, 2014 Well, I guess I won't be playing. It says my account was suspended because of suspicious activity. Battle.net won't accept any of my login info. It says my security question is wrong. Man, am I disappointed and disgusted 1 Link to comment
Ryanrocker 200 Share Posted February 28, 2014 Well, I guess I won't be playing. It says my account was suspended because of suspicious activity. Battle.net won't accept any of my login info. It says my security question is wrong. Man, am I disappointed and disgusted This happened to me a few months ago when I logged in to check on my character status. Was on the phone for a few hours with support and we finally got it patched up, but still a huge pain in the rear. Sorry to hear this is happening on your end Link to comment
Gilberticus 374 Author Share Posted February 28, 2014 (edited) Fixed it, all it took was a password reset link sent by customer service. Not that I'm complaining about the ease of getting my profile reestablished, but I was anticipating far more difficulty than thisIt was a major pain in the butt at first. I tried every link there was, from the forgotten password, to the "My account's been hacked", and NOTHING worked. I submitted a ticket to customer service, and they sent me a password reset link, which worked, and I was ingame in a matter of moments. But the password reset link was a link I had already tried, I don't understand what the difference was between me going there myself and customer service sending me the link. But, this taught me a valuable lesson: rather than try to troubleshoot myself and freak out, next time I'm just going to pester customer service. They're there for a reason, right? Edited March 7, 2014 by Gilberticus 1 Link to comment
Schot 415 Share Posted March 1, 2014 Glad to see you got account access back in good time. This is great referrence content for anyone having the same problem. Thanx! Link to comment
masteff 68 Share Posted March 5, 2014 I was frustrated a month or so ago while trying to change my email address. Not sure what restrictions they had in place when I created my secret question and answer but it took me a while guessing various spellings and use of upper/lower case to get it right. I had contacted customer service but had finally guessed it before they were able to help me. Link to comment
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